We want you to receive the highest quality performance from professional musicians. Stringed instruments are very fragile and susceptible to irreparable damage from temperature fluctuations, humidity changes, and precipitation. Please review our weather policy. If your ceremony is held in conditions that are unsafe for the instruments, the ensemble will not be able to perform. There are no refunds in this case. For the protection of the players and their livelihoods, we are unable to make exceptions to this policy.
We have performed at hundreds of weddings and know our options very well. If you have questions about your specific venue, please reach out to me and I will be happy to help.
Ariana Strings is unable to perform in temperatures under 60 degrees or above 90 degrees Fahrenheit. If conditions are such that the players determine that it is dangerous to take out their instruments, the ensemble will not perform until such conditions are remedied. In this event, the contracted start and end times remain in effect.
For outdoor performances, it is the responsibility of the Client to provide the ensemble’s protection from the elements and inclement weather as follows:
In case of rain, a tent or umbrella large enough to cover the ensemble must be provided to protect each member of the ensemble. If the protection provided is not adequate, the ensemble will not perform.
Significant natural shade or a tent which covers the entire ensemble and their instruments must be provided.
If the temperature is over 90 degrees Fahrenheit and the heat and/or humidity is affecting the instruments, the ensemble must be moved indoors to a temperature-controlled location in order to perform.
If the temperature is below 60 degrees Fahrenheit, the ensemble must be moved indoors to a temperature-controlled location in order to perform.
If the Client chooses to hold their event outside or without providing protection from the elements, the ensemble will not perform and the Vendor will not be obligated to refund any monies Client has previously paid towards the Total Cost.